Terms of Service

Welcome to Pingk Noise. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to these terms. Please read them carefully.

General Information

Pingk Noise is a small, independent business based in New York, USA. Our mission is to offer high-quality, carefully curated wellness and lifestyle products. We reserve the right to update, modify, or change these Terms of Service at any time, so please review them periodically. By continuing to use the site after such changes, you accept the revised terms.

Eligibility

To use our site and make purchases, you must be at least 18 years of age or have the consent of a legal guardian. By placing an order, you confirm that you meet this requirement.

Product Information

We strive to provide accurate descriptions, images, and details of our products. However, as a small business, products may occasionally vary in appearance due to natural variations in ingredients or artisanal production methods. We do not guarantee that the images of products on our site will be an exact representation of the final product.

Pricing & Payments

All prices are listed in USD. We reserve the right to change prices at any time without prior notice. Payment is due at the time of purchase, and we accept most major credit cards and online payment systems. All transactions are securely processed.

Shipping & Delivery

We aim to process and ship orders within 3-7 business days. Please note that we are a small business and processing times may vary, especially during high-demand periods. Once your order is shipped, you will receive a confirmation email with tracking information. Pingk Noise is not responsible for delays due to customs, weather, or other shipping carrier issues beyond our control.

Pre-Sale Items

For pre-sale items, payment is required at the time of order. The estimated availability date for pre-sale items will be listed on the product page. Please note that pre-sale dates are subject to change. You will be notified of any significant delays.

Returns & Exchanges

As a small business, we offer limited returns and exchanges. We accept returns for damaged or defective products within 14 days of receipt. To be eligible for a return, the product must be unused and in its original packaging. To initiate a return, please contact us at contact@pingknoise.com. Once your return is approved, we will provide a return shipping label. Refunds will be issued to the original payment method once the returned item is received and inspected.

Please note that we do not accept returns for reasons such as change of mind or dissatisfaction with scent. If you have any concerns about your order, please reach out to us and we’ll do our best to assist.

Intellectual Property

All content on our website, including but not limited to text, images, logos, and product descriptions, is the property of Pingk Noise and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our site without our explicit permission.

Limitation of Liability

Pingk Noise is not liable for any damages, direct or indirect, arising from the use of our products or website. Our products are designed for external use only, and we are not responsible for any allergic reactions or adverse effects resulting from use. Please review all product ingredients prior to purchase.

Governing Law

These Terms of Service are governed by the laws of the State of New York. Any disputes arising from your use of the website or the purchase of products will be subject to the exclusive jurisdiction of the courts of New York.

Contact Information

For any questions regarding these Terms of Service, please contact us at [email address]. We are here to help and appreciate your support as a small business.

By purchasing from Pingk Noise, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for supporting our small business!